TERMS & CONDITIONS
Colton Whiteman – Owner and CEO
Obscuredvisiontints@gmail.com
Oshawa, ON
(905) 914-0852
Window Tinting Agreement
Written Agreement
This Agreement ('Agreement') is entered into by and between Obscured Vision Tints,
hereinafter referred to as 'Provider,' and the client engaging the window tinting services,
hereinafter referred to as 'Client,' collectively referred to as the 'Parties,' as of the date
this is signed.
1.) Assumption of Risk and Legal Shade:
Client acknowledges that the selection of tint percentage for their vehicle's windows
carries inherent risks, including but not limited to potential legal consequences and
restrictions imposed by local regulations. Client accepts full responsibility for their
choice of tint percentage and any associated risks or liabilities, understanding that tint
laws vary by province in Canada. Obscured Vision Tints installs what the customer
desires that they consider safe for the road/off-road. Client further acknowledges that if
they choose to have old tint removed prior to the application of new tint, there may be
risks associated with the removal process, and Obscured Vision Tints shall not be held
liable for any damage that may occur during or as a result of the tint removal process.
We expect and advise all customers to read the provincial laws on tint prior to install.
We are not responsible for any tickets issued or issues with inspections in any province.
This is 100% the customer's responsibility.
2.) Limitation of Liability:
Obscured Vision Tints shall not be held responsible or liable in any way for any fines,
penalties, tickets, legal fees, or other consequences incurred by Client as a result of the
window tinting services provided. Client hereby releases Obscured Vision Tints from
any and all claims, damages, or liabilities arising from such consequences.
3.) Windshield Tinting Disclaimer:
Client acknowledges that tinting a windshield may require the removal of certain
components such as the dashcam or other foreign objects to ensure proper installation.
For vehicles such as Ford models, or any vehicle where the rearview mirror cannot be
easily dismantled (ex. with a basic screw), the Client is required to have the rearview
mirror removed by a professional prior to bringing the vehicle to Obscured Vision Tints,
or there will be a slit in the film around the mirror. This may increase the amount of
contamination around the mirror.
Obscured Vision Tints shall not be held responsible for removing or reattaching rearview
mirrors or other components following the tinting process. Client agrees to handle these
tasks themselves or seek assistance from a qualified professional at their own expense.
4). Defroster and Glass Preparation Disclaimer
Client acknowledges that during the preparation phase for window tinting, especially on
vehicles like the Ford F-150 Lightning, there is a risk of damage to defrosters or glass,
even with light preparation. Obscured Vision Tints shall not be held responsible for any
damage to defrosters or glass during the preparation phase. It is recommended that
clients consult their vehicle manufacturer for any concerns regarding the fragility of
these components.
5.) Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of
Ontario, Canada. Any dispute arising under or in connection with this Agreement shall
be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
6.) Deposit Requirement:
Client agrees to pay a deposit of 20% of the estimated total cost before work
commences. The deposit is non-refundable and is intended to help cover material and
other associated costs. The remaining balance shall be paid upon completion of the job.
Obscured Vision Tints reserves the right to withhold commencement of work until the
required deposit is received. Client acknowledges that failure to provide the required
deposit may result in delays or cancellation of services.
If Client chooses to pay the deposit via check, Client agrees to inform Obscured Vision
Tints at the time of signing the initial contract and booking the appointment. Client
acknowledges that the check will be subject to verification by Obscured Vision Tints'
bank to ensure its legitimacy and may require additional processing time. Obscured
Vision Tints reserves the right to withhold commencement of work until the deposit
check has been verified and cleared by Obscured Vision Tints 's bank. Client further
acknowledges that any delays in the verification process may result in delays or
rescheduling of the appointment.
7.) Disclaimer for Personal Items:
Obscured Vision Tints shall not be held responsible for any loss or damage to personal
items left in the vehicle during the window tinting process. This includes but is not
limited to wallets, phones, electronics, cash, or any other valuables. Client
acknowledges and agrees that it is their responsibility to remove any personal items
from the vehicle prior to the commencement of services.
8.) Disclaimer for Electronics:
Obscured Vision Tints shall not be held responsible for any damage to electronic
components within the vehicle during the window tinting process. This includes but is
not limited to temporary malfunction or damage to window switches, dashcams, or other
electronic devices. Client acknowledges and agrees that any such electronic
components are left in the vehicle at their own risk.
9.) What to Expect with Your New Tint:
Your new Tint Job and what to expect:
Drying Time - Observe your window film at about 3-5 feet, look through it, not at it. Your
film will take almost 30-49 days to fully cure. During this time, the windows will appear
hazy and there will be small water pockets caused by excess moisture trapped between
the glass and the film forming a kind of “blister”. Do not squeegee, prod, or poke these
water blisters, they will disappear once all the water has evaporated.
DO NOT roll your tinted windows down until they are dry for 3-5 days, otherwise the film
could peel. With ceramic tint, do not roll down your windows for 5 days after installation.
The total tint will take 5-7 days to dry, cure and settle after the date of installation.
Cleaning - The best way to clean your tinted windows is by using a soft cloth or regular
paper towel (not the brown, scratchy stuff). DO NOT use ammonia-based products such
as Windex, unless they are labeled AMMONIA FREE. Over time, the ammonia could
react to the chemicals used in the film and cause the window film to become hazy and
blotchy. Stick to soap and water if an ammonia-free cleaner is not readily available! Wait
1-2 weeks after installation to clean windows.
Imperfections - Though we strive for perfection in our installations, due to the nature of
the product, some degree of dust contamination and/or minor imperfections are present
in every window film application.
Black Dotted Edges - Most cars have a black ceramic “frit” edge on the rear window.
Sometimes this ceramic edge is straight and flat, sometimes it will have a dotted edge.
These black ceramic dots are quite thick on most cars and prevent the window film from
sticking to the space between the dots. This results in a whitish looking strip trimming
the glass. Typically, this isn’t very noticeable, however some cars have a wide band of
dots trimming the top of the rear window. This area will look less than perfect and most
times ununiformed.
Seatbelt Chips - Caution should be used when releasing seat belts. Small chips can be
made in the window film due to the seat belt hitting the glass as it is released. This goes
along with loading your vehicle with any objects that may pierce the film. Please be
careful even after the curing and drying time.
Cold Weather - Do not roll down windows until vehicle is fully defrosted otherwise it
could make your film peel up from the bottom.
Scratches In Your Glass - As a vehicle ages, dirt builds up in the window seals. As
windows get rolled up and down, the dirt build-up tends to make vertical scratches in the
glass. Once tinted, these vertical scratches are more noticeable than they were before
the window was tinted.
10.) Warranty Process and Legal Shade:
Warranty Process: How the warranty process works is simple. You have a limited
lifetime warranty on the film ONLY. We are not responsible for the actual glass itself
EVER. In order for the warranty to stay in place, the vehicle must remain in the name of
the original owner’s name that had the film installed. Warranty typically covers fading or
delimitation. Warranty does include lifting or glue failure but depends on area due to
customers not waiting the appropriate time to roll windows down. That will be
determined by the film company itself, not us. A picture will be taken and sent in for the
warranty. Usually within a week we have an answer to proceed or deny.
Flat glass warranty: To ensure proper curing of your window film, do not clean your
windows for at least 30 days. Thicker films can take several months to fully cure. Do not
attempt to pierce a water bubble during the curing period as this will cause damage to
your film that is not covered by the warranty.
Basic Film Warranty - Madico, Inc. warrants professionally sold and installed Madico®
brand commercial and residential window films (the "Products") against peeling,
bubbling, rippling, cracking, adhesive failure, delamination, and demetallization.
Warranty time periods vary and are stated on the schedule provided with each
completed job.
Glass Breakage Warranty - All Madico window films include limited coverage against
thermal stress and thermal expansion glass breakage caused as a direct result of an
approved residential or commercial installation on vertical glass only. The coverage
period is up to five years from the original film installation completion date. Madico will,
upon verification of coverage, pay for replacing the glass and the window film. There is
a repair and replacement limit of $500 per window.
Seal Failure on Dual-Pane Units - This warranty extends to seal failure on dual pane
units, if and only if the customer has and provides to Madico a window manufacturer's
warranty against seal failure that has not expired. For approved films and applications,
Madico, Inc. only warrants against seal failure for the remaining period of the window
manufacturer's warranty, or the time period noted on the table above, whichever is
shorter. Upon approval, Madico, Inc. will pay for replacing the insulated glass unit up to
a maximum of $500 per window.
Exclusions; Madico’s Option to Remove Film - Buildings with a prior history of seal
failure or thermal glass breakage are not eligible for glass breakage or seal failure
coverage. Further, in the event of multiple failures on one or more filmed windows,
Madico, Inc. reserves the right to remove all of Madico, Inc.'s window film and reimburse
the customer for the amount of the original film installation invoice.
General Provisions - The warranty coverage begins at time of installation completion.
Rental units are considered commercial properties. This
coverage is extended only to the original purchaser and is not transferable and
terminates automatically upon any sale, conveyance or change in tenancy of any
property. Madico, Inc.'s warranty liability is limited to the replacement and re-installation
labor of only such quantity of film product determined to be defective by Madico, Inc.
Replacement of film or glass does not extend the original warranty time period.
Warranty Disclaimer - THERE ARE NO WARRANTIES WHICH EXTEND BEYOND
THE DESCRIPTION ON THE FACE HEREOF, NOR ARE THERE WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY APPLICABLE TO
THE PRODUCTS. THIS MANUFACTURER'S WARRANTY DOES NOT COVER
CUSTOM PRODUCTS, IMPROPER OR POOR INSTALLATION OF THE PRODUCTS
WHICH INCLUDE BUT IS NOT LIMITED TO, SQUEEGEEING, TRIMMING AND
MEASURING. EXCEPT AS EXPRESSLY SET FORTH HEREIN, IN NO EVENT SHALL
THE MANUFACTURER BE LIABLE OR RESPONSIBLE FOR ANY LOSS OR
DAMAGE INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES, EVEN IF MADICO IS ADVISED OF THE POTENTIAL
FOR SUCH DAMAGES. THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL
WARRANTIES, EXPRESSED OR IMPLIED, AND IS VOID IF THE PRODUCT HAS
BEEN SUBJECT TO ABUSE, IMPROPER INSTALLATION AND/OR CARE. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY BY STATE OR PROVINCE.
11.) Vehicle Possession:
We require the customer to have coverage on the unit being tinted. We are not
responsible for any damage while in our possession either in our parking lot or in the
shop. Unfortunately, we don’t have time to document all damages to a unit prior to
performing the installation.
12.) Glass Condition and Removal Processes:
Glass Condition: We are not responsible for the condition of your glass. When tinting a
window, the tint gets applied on the inside of the glass. With that being said, it enhances
all scratches on the inside and outside of the glass as it becomes a “backing” of the
glass. Keep in mind, we use non-abrasive tools when installing, so the chances of us
scratching your glass are impossible.
Defrost Lines: Defrost lines are the lines around or through glass that heats up to help
melt ice/snow. If you have a faulty section that looks like a “burn” mark we will tint over it
as normal. However, we are NOT responsible in ANY WAY what happens to that glass
in the future. WE ARE RESPONSIBLE FOR THE TINT, NOT THE ACTUAL GLASS IT'S
STICKING TO.
Removal of Window Tint: During the removal process, many things can happen -
especially with the back window. We have a 3-step method and it goes like this. Step 1,
steam it off. If that fails, we go to step 2. Step 2 is the use of chemicals. If that step fails,
we take a razor blade to your back window and remove the entire or basically the entire
back defrost line. Please understand this fully before having this procedure done as it
will eliminate the use of the defrost in the future.
Full Windshield Tint: When performing a full windshield, the customer must
understand it’s a lot of real estate per se to keep clean. You may have some
contamination due to using the “dry” install method. Most vehicles’ dash must remain
dry using a soak rope, as the main computer modules are located under the driver's
side dash. Remember, this is an aftermarket application and you’re asking us to spray
water on your front windshield. We take extreme caution when performing this but we
are NOT responsible for any damages that may occur while or after installation is
complete.
Removal Of Any Piece of The Unit: We are NOT responsible for any broken clips,
tabs, wiring harness, or modules etc. We simply don’t have time to inspect every unit
and document issues prior to us removing anything. We don’t play the blame game; we
just assume this is why you have full insurance coverage on the unit prior to any work.
Removal Of the Rear-view Mirror: If you have a “magnetic style” mirror we will attempt
to gently remove it upon your request. If you don’t request this, you will have a “slit”
above the mirror. Please understand that if we use the “slit” method, your contamination
around the mirror is much greater than a normal install.
13.) Flat Glass Installations
1.) Minimum Job Fee
At Obscured Vision Tints, we have a minimum fee of $150 for all flat glass tinting
projects. This fee is applied regardless of the number of windows or the size of the
installation. We’ve implemented this minimum fee to ensure that our time, resources,
and expertise are utilized effectively.
While individual window tinting jobs may seem straightforward, flat glass installations
can be complex and require significant resources, planning, and coordination. Even a
single window or smaller job can demand special attention, preparation, and sometimes
additional equipment to ensure the best results. For example, if the quote for a smaller
job totals $100, the minimum charge will still be $150 to cover the necessary resources
involved in performing the work.
This fee helps to guarantee that you receive the quality service you expect, and allows
us to allocate the right amount of time and effort to each project, regardless of size. It
also ensures that we can continue to offer efficient service, with attention to detail, and
maintain the high standards we pride ourselves on.
Please keep in mind that this minimum fee is applicable to every flat glass job, no
matter how simple or small the task may seem. If you have any questions or concerns
about the cost of your flat glass project, please feel free to reach out, and we’ll be happy
to provide more details or a customized quote.
2.) Seal Damage and Pre-Existing Conditions
Obscured Vision Tints is not responsible for replacing damaged or deteriorated window
seals. If seal damage is pre-existing or occurs during installation due to age or
condition, repairs or replacements are the Client's responsibility.
3.) Window Cleaning and Surface Preparation
Windows requiring extensive cleaning due to age, debris, or hard nubs on the surface
may incur an additional cleaning fee, depending on the effort required to prepare the
windows for installation.
4.) Space Requirements for Installation
A minimum of 5 feet of free space around each window is required to perform the
installation safely and effectively. If assistance is needed in moving furniture or other
obstructions, we are happy to help; however, additional charges may apply.
5.) Large or Complex Installations
Installations involving windows larger than 20 feet or requiring specialized equipment,
such as scaffolding, lifts, or sky jacks, may incur additional fees.
For exterior films, costs will depend on the specific equipment rental needs and
installation complexity.
6.) Glass Breakage Disclaimer
Obscured Vision Tints uses a meter to determine the appropriate film for each window,
ensuring compatibility. If glass breakage occurs after installation, it is not the
responsibility of Obscured Vision Tints.
What Causes Glass Breakage?
Glass breakage is caused by stress on the glass. The five types of stress that may
cause glass to break are:
1. Thermal Stress - from absorption of solar radiation.
2. Tensile Stress - from the weight of the glass itself.
3. Mechanical Flexing Stress - from wind pressure.
4. Impact Stress - from flying objects such as hail or storm debris.
5. Twisting Stress - from a building or window frame sagging or settling.
The use of window film may increase thermal stress on sunlit glass. Other factors
contributing to thermal stress include partial shading, tightly fitted drapes, signs, decals,
and heating or cooling vents directed at the glass. Different types of glass (annealed or
tempered, clear or tinted) also have varying tolerance levels for thermal stress.
7.) Warranty Coverage
Warranty limitations depend on the specific brand of film used (e.g., Madico
Architectural). Clients are encouraged to review the warranty terms provided at the time
of installation.
14.) Post-Installation Care Instructions:
Client acknowledges that proper care following the window tinting process is essential
for optimal results. Therefore, Client agrees to adhere to the following post-installation
care instructions:
• Following the completion of the window tinting services, Client understands that there
may be water residue present on the vehicle. As a result, Client may need to wash the
vehicle to remove any residual water and ensure a clean finish.
• Client agrees to wait a minimum of 48 hours before washing the vehicle to allow the
tint film to properly cure. During this curing period, moisture may be present, and
therefore, it is important not to wash the vehicle immediately after the tinting process.
• Client further understands that during the curing period, it is advisable not to roll down
any windows for a period of 3-5 days to give the tint film adequate time to cure and
adhere to the windows effectively. Obscured Vision Tints shall not be held responsible
for any damage to the tint film or its effectiveness after the client picks up the vehicle.
Additionally, Obscured Vision Tints shall not be liable for any damage or issues arising
from the tint film after the client leaves the premises.
By signing this Agreement, Client acknowledges and agrees to adhere to the
post-installation care instructions outlined herein.
15.) Retaliatory Negative Reviews:
Client agrees not to use negative reviews or negative posts as a method of coercion to
receive services, refunds, or any other actions outside of what is stipulated in this
Agreement. Any such actions will be considered a breach of this Agreement and may
result in legal action.
16.) Entire Agreement:
This Agreement constitutes the entire understanding between the parties concerning
the subject matter hereof and supersedes all prior agreements, understandings,
negotiations, and discussions, whether oral or written.
IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective
Date.
Obscured Vision Tints
Obscured Vision Tints
Client Name (Please Print):
______________________________________________________________________
Client Signature:
______________________________________________________________________
Date: ___________________